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Healthcare agency switches to automation to improve reporting

By Molly Merrill

Florida-based Lakeside Behavioral Healthcare plans to implement a number of business automation tools in order to strengthen its financial reporting capabilities.

Lakeside Behavioral is working with Microsoft Gold Certified Partner InterDyn-CFO Consulting of Orlando, Fla., to implement its new Microsoft solution.

InterDyn is installing a number of modules that will automate much of Lakeside Behavioral's business processes, including general ledger, payables, bank reconciliation, financial reporting and distribution modules for consumables.

The new system will also enable the agency to expense consumable items to various departments and to establish a purchase order process.

"Lakeside has never had a formal purchase order system," said Carla Caponi, CFO of Lakeside Behavioral. "We anticipate that with Microsoft Dynamics GP, we will be able to accumulate better information about our vendors and our purchasing habits to help monitor and control spending."

Lakeside Behavioral is a not-for-profit agency serving people with mental illness and substance-use disorders in Orange County, Fla., The company, with $37 million in revenues, maintains 165 inpatient beds and a number of outpatient programs.

"The agency will be a healthier organization, with technology that will contribute to its growth and its mission in the community," said Michael Park, corporate vice president for U.S. Dynamics business at Microsoft.

Lakeside Behavioral had been previously operating with a UNIX-based software system known as CMHC/MIS before officials decided to make the switch.

The software's accounting capabilities for general ledger and financial reporting proved to be too weak for the agency, offering no inventory management capabilities. Much of the reporting required manual processes such as entering data into Microsoft Office Excel spreadsheets.

"The financial software we've been using most likely will be phased out in the next couple years. We wanted to be ahead of the curve with Microsoft Dynamics GP," said Caponi.