Patient Engagement
Addressing negative reviews can salvage a provider's brand reputation and even lead to higher reimbursement.
Mount Sinai Chief Innovation Officer Dr. Ashish Atreja explains how the system's patient design group flipped the metrics of quality completely around to reset humanity in patients' lives.
Colin Hung, CMO of HealthcareScene.com, says improving care for patients with chronic disease is about more than just medicine, and online resources are empowering patients in the business of healthcare.
Despite staying in the hospital on average a half-day longer, older patients had lower total charges, perhaps due to the lack of expensive procedures.
Beth Landon, director of policy, New Mexico Hospital Association, discusses pushing data to clinicians so they have informed conversations with patients -- rather than operating like TSA agents.
Menlo Ventures Partner Greg Yap says understanding what customers need is critical to the venture capital firm for AI, medical apps and the next generation of wearables.
The Village Medical at Walgreens clinics will operate next to the retail pharmacies, providing primary care integrated with the pharmacy as well as nurses and social workers.
The majority of consumers and providers want to use digital tools and data in care, says PwC's US Health Services Sector Leader Gurpreet Singh.
Policy changes are advancing interoperability, says HIMSS Vice President Tom Leary, who also discusses information blocking, innovation and potential changes to HIPAA.
Humana has notified 522 members in Texas that a limited amount of their ...