Patient Engagement

Only 5 percent of physicians always track whether their patients are taking their drugs, survey says.

As transformative as the technology can be, providers need to be cautious not to lose the human element in their care delivery.

Andrew Mellin, VP and medical informatics physician at Surescripts, says his company's price transparency service allows providers to make choices that are in the best interests of the patient.

Michel Amous, regional managing director at InterSystems, says it's important to enable providers and regulators to focus on patients to improve the quality of care delivered and reduce adverse events.

Osnabrück University of Applied Sciences' Ursula Hübner and University of Scranton's Beth Elias on the Technology Informatics Guiding Education Reform and strategic approaches to seamlessly delivering health informatics education.

Liz Rockett, director at Kaiser Permanente Ventures, details how Kaiser looks for innovations that align with its focus on high-value care, putting patients first and thinking about clinicians.

Key pieces to patient-centered care include revenue cycle management, patient and physician engagement, business intelligence and analytics, pop health and a clinically oriented supply chain, says KLAS VP of Business Development Doug Tolley.

Readmissions dipped at a participating facility after implementing a new medication education program.

As AI and machine learning become a bigger component of care delivery, maintaining the human touch will be vitally important.

H-SIMM, the new maturity model for supply chain, can help improve patient safety as well as potentially save health systems billions of dollars, according to Anne Snowdon, with the World Health Innovation Network, and Blain Newton with HIMSS.