Patient Engagement
While most interview participants expressed positive opinions about patient activation and engagement, many had limited understanding of them.
Pilot program showed an 18 percent drop in opioid use and cut length-of-stay in half for certain surgery patients, yielding big savings.
Patients all too often read unreliable sources of medical information and assume the worst-case scenario.
Case study: Revised paper statements and new digital patient portal drove a 38% improvement in self-pay collections, a 21% reduction in cost-per-dollar collected and patient satisfaction rose from 28% to more than 50%.
Yelp reviews could help bridge a knowledge gap, and also help providers hone in on new focus areas to improve patient care, study says.
The collaboration with Happify Health and iPrevail is being offered to employers starting in 2019.
Of more than 2,600 hospitals graded, a total of 32 percent earned A's, 24 percent earned B's, 37 scored C's, 6 percent got D's and just under 1 percent received an F.
Between 2005 and 2016, only 21 percent of hospitals substantially improved their clinical work environments; most made no improvements.
From an informative interactive website to a "boots on the ground" approach in Philadelphia, providers want to make sure patients make their voices heard.
Social determinants are important to track and can lead to improved finances, but there need to be better and more consistent methods of tracking.