Videos

Dr. Tullawat Pacharapha of Vejthani Hospital sees a shift coming in Thailand's medical tourism industry.

Mark Hutchinson, chief digital officer at Gloucestershire Hospitals NHS Foundation Trust in the UK, says the support of the clinical workforce has been imperative in successfully embedding a digital strategy to improve the patient experience.

Alan Craig, a patient advocate from Cambridge University Hospitals NHS Foundation Trust, is using patient portal MyChart to better manage his condition.

The drive to continually improve remains firmly on the agenda of EMRAM Stage 7 hospital St Jansdal, according to its Chief Pharmacy Informatics Officer Pieter Helmons.

For "telewellness" to have a major impact, telemedicine's treatment, prescription and follow-up process needs to improve, says Dr. Ramadan AlBlooshi, Dubai Healthcare City Authority in the UAE.

Yauheni Solad, medical director of digital health at Yale New Haven Health, says the current goal is to create a robust API infrastructure, a living system where everything is connected so data is available for decision-making.

To achieve this scale of change, it has to be part of the board agenda, with all departments, including technology and clinical, coming together, says Dr. Simon Eccles, national CCIO and deputy CEO at NHSX.

Dr. Ali Abdulkarim Al Obaidli, group chief academic affairs officer at Abu Dhabi Health Services, says all stakeholders must work collaboratively to provide optimum and personalized patient care.

Kevin Freiert, principal of Salem Oaks Consulting, says pharmas are becoming more interested in patients' personal experiences -- and their input.

In addition to providing patients with higher quality at a lower cost, we must get better at identifying payment models that reward physicians in the value-based environment, says David Grauer, senior VP at Health Catalyst.