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Paul Fox and Sou Chon Young

Paul Fox and Sou Chon Young are Principal Consultants at Hayes Management Consulting, specializing in healthcare revenue cycle management.

By Paul Fox and Sou Chon Young | 12:37 pm | November 01, 2011
How can you make sure that the inventory ordered for provider encounters (DME, hearing aids, CPAP machines, ER trays, etc) are being accounted for on the patient’s bill? If you are not reconciling inventory with patient accounting, you are losing potential revenue.
By Paul Fox and Sou Chon Young | 01:26 pm | October 24, 2011
A healthcare organization’s financial health tops every healthcare CEO’s priority list, and its status drives decision-making throughout the enterprise. If you are not posting all remits – and posting them correctly – your practice management (PM) system will not reflect an accurate accounts receivable (A/R). Do you have internal controls and balances in place to ensure that your PM system is truly reflecting your A/R?
By Paul Fox and Sou Chon Young | 09:00 am | September 20, 2011
The way your healthcare organization handles denials has a major impact on its bottom line.