Reimbursement
At the annual assembly of America's health insurance leaders, the need for better consumer experiences and more affordability goes without saying. The trouble is transcending the inertia of the old ways.
Where do health insurers fit into the convergence in healthcare, if anywhere? All problems are also opportunities, even if it might be in disguise.
No industry is immune from self-deprecation.
From behavioral health to oncology, UnitedHealth Group's bustling management and technology subsidiary is trying to synchronize healthcare for populations, providers and individuals.
Americans in public exchange plans are using their benefits, especially for prescription drugs, although in some ways it's different than other health plan segments.
The company last year lost thousands of customers to the health law's online exchanges where consumers shop directly for plans and find out if they qualify for subsidies.
As Blue Shield of California fights to save its state tax exemption, momentum is growing around a movement to apply the same scrutiny to nonprofit hospital systems, and maybe collect the same taxes, as for-profit systems.
Admittedly, I won't be found listening to country music in Nashville, but there are many interesting forums and sessions worth exploring.
A takeover of the company would likely be the largest health insurance acquisition since the $20 billion merger of Anthem and WellPoint in 2003.
When Wall Street's biggest M&A dealmaker is hired, it would seem that a takeover is in the making, or at least a possibility being mulled.