Reimbursement
Customers who were eligible to pick a Medicare Advantage plan earlier this year, but could not because of the pandemic, are entitled to a special enrollment period.
Insurers need to project the future cost of delayed elective procedures and total expenses of COVID-19 care.
Patients and families want to know what has changed from when they were told to stay at home.
Some of the telehealth provisions extended on a temporary basis will be made permanent, CMS Administrator Seema Verma says.
'A comprehensive consumer-facing digital strategy built around telehealth will be a requirement for providers,' says Guidehouse Partner Dr. Chuck Peck.
As many as 13% predict closure within the next month, and 20% have already had temporary closures, the survey found.
While volume and revenues plummeted to historic levels, expenses remained nearly flat, putting pressure on hospitals as the coronavirus spreads.
During the pandemic, health plans face a reduced ability to risk-adjust their members and close gaps in care.
The stimulus and emergency response funding will blunt some of the losses, but hospitals won't be fully compensated, Moody's found.
The plan is available at a lower premium than standard PPO plans, and offers a specialist referral process.