Revenue Cycle Management

Executives' highest priority for revenue cycle investment is technology, such as AI, automation and machine learning.

Redundancy essentials are needed in every area, including vendors, as the Change attack showed the ancillary impact on healthcare, says Greg Surla, senior vice president and chief information security officer for FinThrive.  

Controlling the runaway cost helps get treatment to more than the current 10% who get help now, says Dr. Yusuf Sherwani, CEO and cofounder of Pelago.  

Mike Vigo, chief revenue officer at UCSD, addresses the "Revenue Cycle Management Technology Adoption Model" at HFMA.  

Improvement is all about the cash flow and getting it right the first time, says Ronnie Simpson.

An estimated 130 ACOs are expected to participate in the five-year voluntary ACO Primary Care Flex Model that kicks off on January 1, 2025, says David Morris, EVP at Cedar Gate Technologies.  

Most of the layoffs involved positions at subsidiary enGen that provides back-office functions for health plans.

When it comes to bill pay, digital tools can provide a customized way to communicate with individual patients, says Ryne Natzke, chief revenue officer at TrustCommerce, a Sphere company.

Ensemble works with hospital customers that also have Epic, in the Epic Revenue Cycle Partners program, to drive a more efficient yield, says Ensemble CTO Grant Veazy.

A recent survey shows more than half of consumers struggle with out-of-pocket healthcare costs, but offering payment options can help patients manage cost.