Revenue Cycle Management

With the ICD-10 transition now behind them, leaders at Mission Health System in Asheville, NC, have their sights set on the future of clinical documentation.

Winning health systems this year include: AtlantiCare Health System in Atlantic City, New Jersey; Geisinger Health System in Danville, Pennsylvania; Presbyterian Healthcare Services in Albuquerque, New Mexico; St. Elizabeth Healthcare in Edgewood, Kentucky; and Trinity Mother Frances Hospitals and Clinics in Tyler, Texas.

Experts say patient portals can offer financial benefits that improve collections, reduce staff workload and better engage patients.

The move could signal the beginnings of a new wave of RCM work in healthcare, a market emphasis that analysts figure is a multi-billion dollar opportunity.

Caleb Anderson said that one potential option is to have a vendor run the patient call center, submit claims, handle denials and more.

CareCredit-backed survey found 44 percent of those asked were not aware of financing options.

Hospitals are increasingly turning to credit checks to determine both an individual's ability to pay and to mine data on their patient population's health.

Though the cost savings tied to outsourcing revenue cycle operations for large-scale health systems can be attractive, healthcare finance leaders say there are more than a few details to consider before handing over these processes to a vendor.

About half participate in some type of an alternative payment model.

Revenue cycle management company ZirMed will launch its new Remit and Deposit Management system at HIMSS16, the company said.