8 critical success factors for ICD-10

The latest firm to share ICD-10 tactics, HCL Technologies on Tuesday discussed what it considers to be eight of the most important.

In a Webinar, ICD-9 to ICD-10: Critical Success Factors to Complete a Transparent Transition, HCL's director of payor solutions Frank Balco explained that with healthcare reform and the “unfunded mandates” HIPAA 5010 and ICD-10, the U.S. healthcare industry is undergoing its largest change in history. And, so, here are HCL's tips:

1 Analysis and discovery
2 Multiple levels of training
3 ICD-9 to ICD-10 crosswalks
4 Vendor software integration
5 Provider contracting modifications
6 Adjudication system modifications
7 Statistically valid testing of payers' own data
8 Reduce claim processing exceptions

Asked after the presentation whether HCL recommends that healthcare organizations opt for full-remediation or the seemingly easier route of crosswalks, Balco answered that ICD-10 is “probably going to come to down to full-remediation at some point in time.”

[Related: 9 ways ICD-10 will better the business of healthcare. See also: Readers respond that the fate of mobile ICD-10 apps remains murky.]

With the ICD-10 compliance deadline now officially fewer than three years away, a number of vendors and consultancies have offered their own insights, such as Deloitte's 10 things to know about ICD-10, as well as Noblis' Top 10 ICD-10 list.