Hospitals looking to clean up their claims management workflow might benefit from a new partnership between Benchmark Revenue Management and Nebo Systems.
Benchmark, a San Diego-based provider of workflow and reporting technology, is joining forces with Nebo, an Oakbrook Terrace, Ill.-based developer of claims management solutions, to integrate Benchmark’s “next-in-queue” technology with Nebo’s eCare Claims Management System.
The integration is designed to allow hospital claims management personnel to automate their back-end clearinghouse duties. Company officials say Benchmark’s technology will sort claim denials and bill edits, ensuring proper resolution of denial recovery and discharged-not-final-billed accounts – duties that usually fall to several different personnel and departments.
“Resolution Manager acts essentially as the name implies – a manager that prioritizes assignments and directs the workflow,” said Marcus Padgett, senior vice president of Nebo Systems, a division of Passport Health Communications. “The result is increased back office efficiency without additional staff, and quicker payment on claims that might otherwise be stalled in A/R.”
“This is the first time our workflow technology will be applied to the claim edit space,” added Tyson McDowell, Benchmark’s CEO. “Nebo’s eCare system is one of the top claim edit platforms in the market, and Nebo is putting itself ahead of the competition by partnering with Benchmark for routing and tracking every edit for resolution, ensuring maximum and timely reimbursement.”
The partnership keeps Benchmark busy. Roughly one year ago, the company announced a five-year deal with Cincinnati-based Catholic Healthcare Partners to provide GPS revenue cycle solutions to all 32 of the health network’s hospitals over the next 18 months.