While AHIP Institute's session programming takes on most of the major and timely topics of the industry both in its general sessions and concurrent sessions, it also provides attendees who are early risers with highly focused information during its Networking Breakfasts program.
Held Thursday and Friday from 7:00 a.m. to 8:00 a.m. in advance of the main program, these networking breakfasts allow single sponsors and attendees to delve into topics in a smaller, more intimate setting.
This year AHIP Institute will feature 14 such breakfasts, that will address topics from providing health incentives and aligning health IT initiatives to improving quality ratings and developing an integrated payment integrity strategy.
Three of the 14 sessions will include:
Eric Grossman, vice president of enterprise strategy at The TriZetto Group, Inc., delivering survey results in his presentation, Drive Customer Acquisition and Loyalty with Tomorrow's Consumer: Delivering the Right Value, at the Right Place, at the Right Time, on Thursday, June 21. Grossman will discuss the latest research on the value drivers that may help plans create an exceptional experience for consumers. Additionally, he will outline a consumerism framework to align a health plan's operations and culture. The survey reached 500 consumers in five segments: needy family, young invincible, unhealthy well, heavy utilizer and silver streak. "Integrating large amounts of information will enable health plans to help consumers make better informed decisions about their healthcare," said Grossman.
OpenConnect hosts a Breakfast Networking session featuring Darren Ghanayem, vice president information systems, WellPoint, who will discuss Effective Strategies for Streamlining Administrative Processes to Meet MLR Requirements on Friday, June 22. The ACA's Medical Loss Ratio provision is forcing healthcare payers to reduce costs in administrative processes. As a result, payers need the ability to measure the true productivity and effectiveness of their people and processes in order to improve healthcare value, lower costs and deliver higher quality service. Ghanayem and Edward M.L. Peters, CEO, OpenConnect, will utilize case study examples of key strategic approaches to lowering administrative costs and improving both service levels and corporate outcomes.
Boston-based Health Dialog will host a networking breakfast Up for the Challenge: Engaging Members in Wellness from Start to Finish on Friday, June 22. The presentation, which was led by Robert Mandel, executive vice president of market development at Health Dialog and Henry Albrecht, CEO and founder of Limeade, will explore their companies' new approach to wellness, delivered through its WELLNESS Dialog offering. Focusing specifically on how the payer market can engage its members in wellness, the presentation will cover engagement rates, member-focused techniques and a customizable structure that can mold to fit a plan's objectives.