eGistics has launched a hosted solution designed to help physician groups, hospitals, clinics and other healthcare providers to electronically manage administrative documents.
Built on the eGistics hosted document management platform, the Digital Medical Practice (DMP) solution enables physician practices to digitize their office paperwork, streamline administrative operations and reduce the costs associated with managing and distributing physical documents.
"Despite all the hype about personal health records and other initiatives to ‘electronify’ document management in the healthcare space, the industry still faces a daunting combination of paper-based processes, fragmented systems and processes and little optimization across organizations," said R. Edwin Pearce, executive vice president of sales and corporate development for the Dallas-based developer of hosted document management solutions.
According to Pearce, by placing administrative documents online, practice staff don't have to waste time locating documents or correspondence, thus reducing the time to resolve denied or underpaid claims. The solution, he said, is designed to facilitate regulatory compliance by electronically managing credentialing documents, as well as ensuring disaster recovery and business continuity by storing information online and making it accessible via the Web.
"Physically managing administrative documents across a medical practice is inefficient and typically results in reduced staff productivity, lost documents and high document storage expenses," said Amer Khan, the company's senior vice president of product management. "With the eGistics Digital Medical Practice solution, practice staff can quickly capture documents at the point of care or when the documents are received, making them immediately available to authorized users electronically from any PC."
Officials say DMP also enables practices to standardize processes across multiple offices, and practice groups can set document-specific expiration dates, such as when contracts need to be renewed.