Carroll Hospital Center in Westminster, Md., has implemented software aimed at streamlining operations and reducing costs.
The hospital tapped St. Paul, Minn.-based Lawson Software for its enterprise financial management and asset management suites as well as Lawson Business Intelligence.
The hospital is also using Lawson's human resource management suite, including employee and manager self-service, payroll, budgeting and planning and the ProcessFlow Integrator.
Carroll Hospital Center is located near Baltimore and is the second-largest employer in Carroll County, with 1,850 employees. Established as a community hospital nearly 50 years ago, it has evolved into a comprehensive medical center with more than 400 physicians representing 38 medical specialties.
Lawson Professional Services managed the implementation, which was completed in less than 12 months.
"Everyone who works at this hospital had a keen interest in the smooth implementation of this system, because it affects everything from how they care for patients to how they get paid," said Kim Moreau, CIO at Carroll Hospital Center. "Our staff members like it because it gives them more control over their own information through self-service functionality, and it reduces or even eliminates some paperwork. Management likes it because they have a lot more information at their fingertips, in usable form, available online in real time."
Moreau said the new technology makes everyone's job easier, faster, more accurate and more immediate.
The speed of the implementation was important, she added.
"We have a complex system with a lot of components and a diverse group of stakeholders," she said. "To complete a project this large, on time and on budget with minimum disruption and high quality, is very valuable to us. It was a relatively seamless transition for staff and patients."