Aria Systems, a provider of on-demand transaction and customer management solutions, is teaming up with Rackspace, a global provider of hosted IT services, to provide on-demand billing for the Service-as-a-Solution industry.
Under the agreement Rackspace will refer the Aria Systems subscription billing platform to its SaaS customers who require subscription billing services, and in turn Aria Systems will refer customers to Rackspace's SaaS hosting services.
Headquartered in Media, Pa., Aria provides a transaction management platform that addresses a company's transaction and customer management needs. The platform is built on a billing and customer management engine that is delivered as a service.
Aria officials say the relationship with Rackspace will reinforce its emerging position as standard for SaaS-based transaction management.
Companies powered by and partnering with Aria include Flagship Studios, DigitalBridge, ZoomInfo, OpSource, Serena, Xythos, Marketo, Auran Games and TransFirst.
"An application is just an application until the right business tools and processes are in place to generate revenue," said Scott White, director of channel sales for Rackspace. "We believe that Aria Systems gives our customers one of the easiest, most cost-effective and powerful tools to turn applications into revenue-generating businesses."
Rackspace, based in San Antonio, Texas, delivers a suite of enterprise-class hosted IT services to businesses as services, serving as an extension of its customers' IT departments. Rackspace's portfolio of companies includes the Mosso cloud computing platform and Mailtrust, a provider of business-class hosted email solutions.
"Rackspace, like its customers and others across the industry, realizes that billing is more than simply issuing invoices and processing payments," said Edward Sullivan, founder and CEO of Aria Systems. "They see that doing business in an on-demand world is changing. They see products being reformulated into subscription-based services and expectations of real-time interaction between providers and their customers growing rapidly. And when they look at their operations, they see an untapped opportunity to drive more value from each customer interaction."