Anthony Brino

HCA's bet on walk-in clinics in a bustling metropolitan area is the latest evidence of the urgent need to improve and diversify the customer experience.

The hospital merger wave may have slowed down a bit, but for health systems facing financial challenges and looking to evolve clinically, it's still an option for consideration.

Flexing its anti-kickback muscles, the federal government is clamping down hard on some profit-focused patient referral and healthcare joint venture practices.

A new leader is taking the helm of the nation's oldest hospital, in a health system trying to bring emerging therapies and adapt new payment models.

Variations on traditional group health insurance via insurer-administered self-funding remain the norm for many large employers. But some health systems are considering alternatives in the face of high costs, new regulations and demand for more choice.

Health systems as well as independent providers have an opportunity to drive best practices in specialty care and secure sustainable revenue with a new business and care model.

Some health systems see value in becoming part of branded health plan networks for limited provider plans, as other providers try to launch their very own plans.

As healthcare's trade winds blow towards more consolidation, some nonprofit health systems are taking a new business turn, while trying to continue traditional charitable missions.

Among a variety of high risk, high reward investments for health systems, robotic surgery is emerging as a technology with lots of promise as well as conflicting evidence.

The University of Pittsburgh Medical Center is exporting its knowledge and management services around the world, to countries like China and Lithuania that are expanding healthcare for emerging middle class populations.