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Austin Kirkland

Austin B. Kirkland is the principal & founder of Outperform, LLC and a member of The National Society of Certified Healthcare Business Consultants.

By Austin Kirkland | 03:31 pm | July 25, 2015
For providers to thrive under healthcare payment and delivery model reform, the patient experience must align with the patient expectation.
By Austin Kirkland | 02:51 pm | June 26, 2015
Can you think of any other industry that is, or needs to be, more personalized and service-oriented than healthcare?
By Austin Kirkland | 11:55 am | March 30, 2015
A healthcare revolution is underway and a fundamental change in healthcare delivery and payment models is taking place. Only highly-integrated networks with proven care management capability will be optimally positioned to compete in the new environment.
By Austin Kirkland | 02:38 pm | January 20, 2015
The reasons for aligning with a hospital are changing, which makes integration even more complicated.
By Austin Kirkland | 08:06 am | November 11, 2014
When medical practices consolidate through a merger or acquisition, they do so today for the same reasons they did 20 years ago. Today, however, the stakes are higher, and three essentials must exist prior to the merger for positive returns.
By Austin Kirkland | 03:36 pm | August 06, 2014
There are arguably more factors impacting the healthcare revenue cycle today than at any other time in history.
By Austin Kirkland | 12:29 am | June 20, 2014
There are arguably more factors impacting the healthcare revenue cycle today than at any other time in history. The result is an increasingly unpredictable and dynamic revenue cycle that requires constant organizational adaptation and vigilance.