Beth Jones Sanborn

The payer and the claims administrator hired to execute a mailing are accusing each other of negligence and failing to protect members' private health information.

Union says Kaiser wants to slash wages, outsource more than 200 pharmacy jobs and layoff 700 call center employees.

Billing process causes so much confusion that patients say they aren't 100 percent sure what they owe until the collections agencies call. Providers and payers must band together on smarter benefit design.

Molina also said that a contracting consultant for the department had "financial ties" to a company affiliated with the winning bidder.

TransUnion Healthcare's Revenue Cycle leader Jonathan Wiik will shed light on evolving healthcare payment landscape where patients now represent a third of billing revenue.

The increase represents a substantial impact, especially given the use of many high-cost drugs, the report says. The firm also points to biosimilars as opportunity to thwart spending.

Patient engagement expert Jan Oldenburg calls on hospitals to proactively make changes that enables consumers to access pricing information now or face mandates to do so later.

Online resource announced 250 recipients are among top five percent that deliver "high-quality care" across at least 21 common procedures, conditions.

Software that fails to take the human element into account can lead to poor results among users and dissatisfied patients alike.

Hospitals are seeing a spike in patient volume, higher staffing needs, loss of elective procedure revenue and inadequate Medicare reimbursement for services.