Healthcare Finance Staff

What do Amazon founder Jeff Bezos and the Regence Blues have in common? A new subscription-based clinic network with a simple recipe for the Triple Aim and competition for the establishment.

Creating "members for life" is the ultimate goal of any payer's customer loyalty effort. Competitive rates are one strategy to enhance loyalty, but in today's landscape of consumers who expect more engaging and cost-effective care, the proof is often in better health.

The nation's largest insurer could be shut out from the largest state insurance exchange, as regulators pursuing an active purchaser strategy try to nurture a loyal group of underwriters for the long-term.

A network dispute could leave a quarter million Californians without access to a large, well respected health system, a story playing out across the country.

Under a mantra of "consumer centricity," the nation's largest Blue Cross company is taking a long-view on America's changing demographics and insurance access points.

Another co-op insurer is showing signs of struggle, if not financial collapse, as a state regulator steps in.

The nurse turned hospital executive turned chief federal healthcare regulator is leaving the government. Now the industry is left wondering: Who will take the reigns in the Obama Administration's pivotal fourth quarter?

For exchange goers who need specialty medications, navigating their options before committing to a plan can be confusing, a problem insurers need to address if they want to cultivate brand loyalty.

In health insurance prices, as in the weather, Alaska and the Sun Belt are extremes.

A few months ago, North Carolina's largest insurer was hesitant to reveal hospital payments on a state-mandated consumer information website. Now, it's making a bigger leap with its own online transparency initiative.