HIMSS TV

Hospitals should know the cost of providing care so that if they’re losing money on a specific service they can go to payers and renegotiate, says Kelly Arduino, Healthcare Industry Leader at advisory firm Wipfli.

Medical reasoning bridges the time gap between when a patient sees a physician to talking about next steps, which makes the turnaround time to treatment faster, says Dr. Ethan Goh, executive director of Stanford ARISE.

Included Health uses tech infrastructure to incorporate care, plan, cost and quality data into one place that can be accessed by an app, says President Robin Glass, president of Included Health.

The physician does the prescription in the background, Surescripts asks the PBM for prior auth approval and the information is pulled from the EHR, all within 30 seconds, says Matt Koehler, VP of product innovation at Surescripts.

The compelling nature of what's possible is offset by the trepidation of potential patient harm, says HIMSS Chief Scientific Research Officer Anne Snowdon.

Underpayment is one of the most damaging issues financially for hospitals reporting that over a year, 32% of claims were underpaid, representing $5B in lost revenue, says John Yount, Chief Innovation Officer, FinThrive.

In the discussion of build vs buy, organizations should take advantage of applications by vendors that are ready to go and determine whether they have in-house expertise, says Yesha Patel, data scientist at Keck Medicine of USC.

In rural markets, the biggest factors hindering cybersecurity efforts are resource allocation and expertise, says DRH Health VP and COO Roger Neal.

Key factors are if AI is shown to reduce nursing burnout and educating staff on what the tech can and can't do, says Stephen Ferrara, associate dean of AI at Columbia University and past president of the American Association of Nurse Practitioners.

IT helps nurses reduce their documentation burden and it's up to them to make sure the tech is running as effectively as possible, says Eric Gasser, RN, VP of IS and CIO at Wooster Community Hospital Health System.