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Jeff Lagasse

By Jeff Lagasse | 12:13 pm | July 11, 2018
A full 92 percent of healthcare consumers surveyed said that improving customer experience should be a top strategy this year and a crop of vendors are emerging to meet that demand.
By Jeff Lagasse | 03:51 pm | July 10, 2018
After adjustments for race, poverty level and other factors, plans serving the highest proportions of disadvantaged populations improved considerably in the rankings.
By Jeff Lagasse | 01:10 pm | July 10, 2018
Less than half, 48 percent, of all drug coverage decisions are consistent across the majority of health plans, findings showed.
By Jeff Lagasse | 03:27 pm | July 09, 2018
The authors say it's the first research of its kind that examines the prevalence of burnout in practices of five physicians or fewer.
By Jeff Lagasse | 01:15 pm | July 09, 2018
Along with CEOs, many chief operating officers and chief nursing officers were also hired, making for a busy month.
By Jeff Lagasse | 04:19 pm | July 06, 2018
The Florida investment was the largest, but hospitals and systems continue to pump money to improve and expand their facilities.
By Jeff Lagasse | 01:58 pm | July 06, 2018
A look at the financial, branding and cultural considerations when deciding to acquire or merge with another hospital.
By Jeff Lagasse | 04:11 pm | July 05, 2018
Nearly half are operating with negative margins, according to new research, which says a high rate of uninsured patients is among the reasons.
By Jeff Lagasse | 01:55 pm | July 05, 2018
Since not all telehealth tools are created equal and the role of certain technologies remains vague, the time has come for hospitals and vendors to answer a few basic questions.
By Jeff Lagasse | 03:37 pm | July 03, 2018
Of 1,750 healthcare leaders, 45 percent said they felt "burned out," while 28 percent said they were "somewhat" burned out.