John Andrews
Benchmarking experts say the practice of using performance yardsticks has been around the healthcare industry for at least 20 years – long enough for it to gain traction, assimilate into the...
AS IDEAS GO, pay for performance is a simple one – using a financial reward to inspire high quality patient care. Implementing it throughout a healthcare organization, however, is proving to be...
IF EVER THERE WAS an administrative process tailor-made for top-down direction, it’s workflow redesign. It starts with a senior executive master plan and gravitates through the organization...
The consensus in the capital community is that a positive economic trend is running through the healthcare industry despite hiccups that have arisen just about everywhere else. And while healthcare...
THE BRITANNICA CONCISE ENCYCLOPEDIA describes the Zen philosophy as one that believes “enlightenment is inherent in everyone but lies dormant because of ignorance. It is best awakened by bre...
The world of strategic planning in healthcare has become more complex, with concepts such as “scenario planning,” “game theory” and “nonlinear analysis” being discu...
Nothing tears at a healthcare provider’s conscience like debt collection. On one hand, clinicians tend to be compassionate by nature, and their training emphasizes healing patients above all els...
When Kronos acquired Beaverton, Ore.-based Unicru last July, it mapped out a new direction in workforce automation for the Chelmsford, Mass.-based software manufacturer. A traditional focus o...
NON-PROFIT HOSPITALS that don’t painstakingly document their charitable activities and other benevolent services are running the risk of getting targeted for a PILOT program, health policy speci...
THE RECENT DISCLOSURE that The HealthTrust Purchasing Group and Consorta are pooling their procurement power is prompting speculation about whether this is a sign that consolidation among group purcha...