What a year! How many times have you said that as the current year winds to a close and you continue trying just to catch up (or catch your breath)? 2010 has been "one of those years" for healthcare providers and professionals, and as we reach its end I'd like to share some perspective that will take us into 2011 and some "new beginnings."
"Can You Hear Me (Us) Now??!" I wish I had coined that phrase years ago! So many of us responsible for education, training and consulting within the healthcare industry feel that we sometimes speak to deaf ears regarding some basic components related to payment and reimbursement, documentation, medical coding, claim creation, billing and compliance.