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Kaiser says most of the complaints arose in the aftermath of the COVID-19 pandemic, when care needs were surging.
Revenue cycle teams are able to resolve billing inquiries faster through an automated AI call center.
The ultimate goal is to streamline documentation and coding in the mid-revenue cycle.
The health system and Optum Ventures are among more than 10 investors in physician-led AI company Humata Health.
The new capabilities will allow Houston Methodist to address unique documentation and workflow challenges.
NIH received backlash after the director announced last week that it would amass private medical records to give to HHS Secretary RFK Jr.
There were 58 healthcare data breaches in March, the lowest total for the month since 2022.
Seeing even greater growth was revenue, which hit $46.6 billion in the quarter.
Hospitals, contract pharmacies and others make significant revenue from 340B, but the concern is whether patients benefit.
An unauthorized third party gained access to the system's network and obtained copies of certain data.