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By Beth Jones Sanborn | 01:03 pm | November 13, 2018
Case study: Revised paper statements and new digital patient portal drove a 38% improvement in self-pay collections, a 21% reduction in cost-per-dollar collected and patient satisfaction rose from 28% to more than 50%.
By Jeff Lagasse | 12:24 pm | November 13, 2018
Yelp reviews could help bridge a knowledge gap, and also help providers hone in on new focus areas to improve patient care, study says.
By Susan Morse | 05:15 pm | November 12, 2018
Proposed changes include rate range flexibility and adding new delivery models such as telehealth.
By Beth Jones Sanborn | 04:47 pm | November 12, 2018
A trio of wildfires has devoured tens of thousands of acres in California, killing at least 29 people.
By Jeff Lagasse | 04:44 pm | November 12, 2018
Financial trust was high for about half of the CIOs surveyed, but most said they want to make changes, especially in how the data is accessed.
By Susan Morse | 02:30 pm | November 12, 2018
The collaboration with Happify Health and iPrevail is being offered to employers starting in 2019.
By Jeff Lagasse | 12:56 pm | November 12, 2018
Healthcare currently ranks below the computing and electronics industry worldwide, but that's likely to change over the next couple of years.
By Jeff Lagasse | 03:34 pm | November 09, 2018
Colorado has the highest prices in the six regions studied, while Maryland came in well below the average.
By Susan Morse | 02:39 pm | November 09, 2018
Geisinger has appointed Dr. Jaewon Ryu as interim president and CEO of Geisinger, effective December 1.
By Jeff Lagasse | 12:31 pm | November 09, 2018
Most providers are tracking patient leakage in-house through their EHRs, but many aren't fully satisfied with the results.