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By Jeff Lagasse | 12:47 pm | August 27, 2018
Despite a growing focus on loyalty, hospitals still have a ways to go to actually achieve it with patients and other consumers.
By Jeff Lagasse | 03:50 pm | August 24, 2018
Amazon was cited for a number of reasons, including resources, influence, brand loyalty, convenience and a built-in distribution network.
By Bill Siwicki | 02:52 pm | August 24, 2018
Community Health Network deployed a text-based recruiting platform and garnered an 83 percent response rate, outpacing email or phone calls.
By Jeff Lagasse | 12:00 pm | August 24, 2018
Joining a group purchasing organization can have a ripple effect that reduces expenses across the entire healthcare system, with the potential to save up to $864 billion by 2022.
By Beth Jones Sanborn | 06:14 pm | August 23, 2018
Study hinged on a unique Communication and Resolution Program which led one system to a 66 percent reduction in legal claims filed among other gains.
By Jeff Lagasse | 04:17 pm | August 23, 2018
Physician shortages are forcing healthcare leaders to re-examine how much they spend on labor, and where they can expect to see savings in operating expenses.
By Beth Jones Sanborn | 03:17 pm | August 23, 2018
Another key focus area is diligent management of your practice's online image and reputation, and requires having a workflow in place.
By Jeff Lagasse | 05:19 pm | August 22, 2018
It's the first time that CMS has formally outlined how states should calculate budget neutrality for demonstration projects in order to strengthen fiscal accountability.
By Jeff Lagasse | 04:08 pm | August 22, 2018
Hospitals, on average, save about 1.5 percent per year on common expenses in the supply chain, far lower than most pre-merger estimates.
By Susan Morse | 03:49 pm | August 22, 2018
Majmudar's role within the company has yet to be announced, but he arrives from the Healthcare Transformation Lab.