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Operations

By Jeff Lagasse | 02:36 pm | December 12, 2018
The nursing shortage has negatively affected workloads for 88 percent of nurses in 2018, up significantly from 62 percent in 2016.
By Susan Morse | 11:17 am | December 12, 2018
Contract extension avoids out-of-network surprise bills for UnitedHealthcare beneficiaries using emergency room services staffed by Envision physicians.
By Beth Jones Sanborn | 09:53 am | December 12, 2018
Edward Klatt, a pathology expert at Mercer University School of Medicine says system leaders must be all in on pinpointing and promoting better coping skills.
By Susan Morse | 04:36 pm | December 11, 2018
The agency is allowing those who get a message from the marketplace call center to enroll in a plan after the December 15 deadline.
By Susan Morse | 01:10 pm | December 11, 2018
Millions of consumers receiving surprise medical bills blame their insurer or provider.
By Jeff Lagasse | 09:44 am | December 10, 2018
Jefferson Health's Robert Neff said that after breaking through that barrier hiring executives should focus on training and building a team with appropriate experience.
By Jeff Lagasse | 03:55 pm | December 07, 2018
Common causes of EHR-related stress include too little time for documentation, time spent at home managing records and tricky user interfaces.
By Susan Morse | 11:35 am | December 07, 2018
Of the 3.2 million consumers selecting plans, 75 percent are renewing their coverage.
By Beth Jones Sanborn | 03:23 pm | December 06, 2018
Marc Harrison said the escalation process, which includes daily huddles with all levels of staff, has provided operational clarity, improved safety.
By Jeff Lagasse | 02:12 pm | December 06, 2018
The downcast outlook is due largely to ongoing operational weaknesses, which have evolved into a fundamental shift in the sector.