Operations

The Healthier Hospitals Initiative (HHI) is a national campaign to drive environmental health and sustainability across the healthcare industry. But the Initiative is not only focused on saving resources, but demonstrating how sustainability can positively impact hospital finances.

When Medicare started tracking patient satisfaction in late 2012, and shaving payments to hospitals that fell short, patient experience was put high on hospitals’ agendas. And, as patients’ out-of-pocket costs have risen, they have become savvier, more demanding consumers.

A number of hospitals are getting into the surgery center business as inpatient surgery cases continue to decline. For hospital CFOs contemplating a surgery center acquisition, there are a number of considerations to take into account.

Two health systems set to merge want to "reimagine" healthcare and bring it to the masses, and in a fairly crowded metropolitan area they need economies of scale.

The ideal prescription for hospitals wanting to reduce their pharmaceutical costs could be tighter controls and staying on top of shortages.

Following an "industrial model of care," New York's Westmed Medical Group analyzes data from more than 2,200 processes and procedures to drive accountability and results. This has led to 15-fold growth and $285 million in annual revenue.

There are at least 30 ways to grow patient satisfaction at your healthcare facility, but 10 key service standards should do the trick.

The hospital merger wave may have slowed down a bit, but for health systems facing financial challenges and looking to evolve clinically, it's still an option for consideration.

A new leader is taking the helm of the nation's oldest hospital, in a health system trying to bring emerging therapies and adapt new payment models.

Operating costs, ICD-10, keeping pace with new technologies and surviving in a world of changing payment models -- those are just some of the challenges of running a modern medical practice.