Patient Engagement

Overall, 60% rated the U.S. healthcare system as "poor" or "fair," compared to the 11% that rated it as "excellent."

Patients are largely on board with this paradigm shift, significantly increasing their engagement with the remote care platform.

Its recommendations include lifting limitations on originating sites, allowing telehealth for various types of conditions and reinstating the HIPAA provisions temporarily lifted during the public health emergency.

The plan will make telehealth a foundational modality of care, with the option for patients to follow up with in-person visits if necessary.

A predictive analytics model predicated on phone reminders cut missed appointments significantly, data showed.

Survey results indicate a need for people to become better informed about their coverage, which is both a challenge and an opportunity for insurers.

Blacks were more likely to serve in several occupations deemed essential during the pandemic, from healthcare support to social work.

Thinking about telehealth as a site of care is a philosophical consideration for those looking to sustain success with the care model.

This has bottom-line impacts for hospitals, especially as they look to recover financially from the worst of the pandemic.

Patients can find information about doctors, hospitals and nursing homes without searching through multiple tools.