Telehealth
ProviderMatch for Access Centers will help the call center boost efficiency by consolidating scheduling workflows into a single solution, Kyruus says.
But it's not just about saving money; patient satisfaction rises with the use as well.
HealthMine surveyed 750 patients and 73 percent said their health plan doesn't seem to understand their needs.
For starters, secure C-suite support: It's not enough to listen to employees and departments when planning mHealth initiatives, IBM says.
Everyday Well includes 1-on-1 video consultations, online nurse navigators, a 24/7 Nurse Health Line and online check-in for the emergency room.
Powered by American Well, AnywhereCare app is intended for non-emergency ailments such as sore throats and respiratory illnesses.
Program eConsult, allows primary care docs to get specialists' advice for patients, expedite referrals for those who need in-person appointments.
The authors estimated that 12 percent of telehealth visits replaced visits to other providers, while 88 percent represented new utilization.
The service will be available to UW Health employees; a direct-to-patient program will come later, American Well says.
Interest was especially high among parents of children under age 18, caregivers of elderly or ill relatives, results showed.