Workforce

Unlocking engagement to influence patients and clinicians can improve efficiency and boost the bottom line, says Cleveland Clinic Executive Chief Nursing Officer K. Kelly Hancock.

Potentia Analytics' technology can help enable clinicians to deliver empathy to patients, says CEO Sean Bozorgzad.

With March, the streak of 17 consecutive months in which year-over-year growth in health spending was less than GDP growth has come to an end.

Healthcare organizations are looking to other industries to help solve patient experience and consumerization issues - that is just one of the observations MobiHealthNews Editor in Chief Jonah Comstock shares from the Patient Experience Summit 2019.

Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy says patient experience is becoming a priority at healthcare organizations and sees an evolution on the horizon.

A consistent framework is needed to ensure healthcare quality workforces are efficient, effective and delivering on ROI.

Clinicians are feeling better about the care they deliver and how they communicate with patients, thanks to communication and empathy workshops, finds Steven Kaplan, MD, associate chief medical officer at NewYork-Presbyterian Hospital.

At Patient Experience Summit 2019, speakers and attendees discuss the importance of implementing empathy beyond the bedside.

Any medical group requires a strong leader, and the most important qualities to look for are dependent on the needs of the organization.

Just 31 percent of clinical leaders have a designated nursing leader whose primary responsibility is innovation.