Artificial Intelligence

Because there are barriers to adoption and trust, solutions need to be useful, be transparent around information that goes into performance and be safe, fair and cybersecure, says Dr. Sonya Makhni, medical director of applied informatics at Mayo Clinic Platform.

Deploying AI needs a strategy for use cases that starts with identifying problems that need to be solved, says Michael Pencina, director of Duke AI Health.

Telemedicine opened doors to healthcare access, says Dr. Shawn Griffin, president and CEO of URAC, a telehealth accreditor that recognizes organizations for excellence in telemedicine to boost health equity.  

Considerations include what stage of adoption hospitals are in, the challenges and benefits of the technology and the protection of patient data, says HIMSS senior market insights manager Nicole Ramage.

Generative AI is working, and the hallucination problems are easing, says Rob Havasy, senior director of informatics strategy at HIMSS.

Executives' highest priority for revenue cycle investment is technology, such as AI, automation and machine learning.

AI has emerged as a critical area of investment, with 57% of executives planning to invest this year.

Providence is starting to see scale on AI in clinical use cases and in implementation evaluation, says Dr. Eve Cunningham, chief of virtual care and digital health at Providence.  

Atlantic Health System, which had an AI maybe approach, is transitioning to an AI first approach, says Sunil Dadlani, chief information & digital officer at Atlantic Health System.

Cohere's AI platform has a high auto approval rate, but if another type of care is required before surgery, the tech provides that faster, says Dr. Traci Granston at Cohere.