Operations
Rajiv Kolagani, vice president and chief data and AI officer at Ann and Robert H. Lurie Children's Hospital of Chicago, said AI holds tremendous promise when it comes to administrative processes.
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HIMSS digital health strategist Philip Bradley said INFRAM stages six and seven have advanced expectations for healthcare organizations, and most have yet to achieve the designation.
A nonclinical former staff member allegedly gained access to patients' medical records, OCR found.
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Sandra Johnson, senior vice president of client services at CliniComp, said artificial intelligence is being used to boost administrative functions and make billing faster and easier.
Charity care and bad debt deductions are on the rise; meanwhile, leaders say tariffs will increase costs.
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The HIMSS Immunization Integration Program has the ultimate goal to improve vaccine coverage, says Office Practicum's Chris Gibson and Dr. Rich Szabo.
The report identifies six major areas of payer-provider friction, largely revolving around VBC initiatives.
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Work that used to be done by 200 people can now be done by 20 as AI becomes a digital workforce for such administrative tasks as claims appeal letters, says Anurag Mehta, CEO of Omega Healthcare.
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Helping patients and health systems understand how to use technology delivers health benefits for everyone, says Dr. Roosevelt De Los Santos, medical director of health informatics at Trinity Health and a 2025 Changemaker Award recipient.
Kettering is advising people to be on alert for scammers who are calling patients requesting payments for medical expenses.