Patient Engagement
There was no direct link between low-value care exposure and favorable patient ratings.
Healthcare costs for a hypothetical family of four in 2020 were $26,078, compared to $27,233 in 2019.
The effective use of virtual care has potential to increase customer engagement, as well as build trust and promote brand advocacy.
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Newly launched ConnectedCare365 offers remote patient monitoring, AI and data analysis tools.
Patients will likely continue to increasingly expect easy and painless access, but this doesn't have to be a detriment to providers.
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