Patient Engagement
Instead of slashing jobs to cut costs and increase profits, hospitals should focus on delivering high-quality customer experiences to widen their margins. That's the word from a new study released by Accenture, which shows that hospitals who delivered superior customer experiences increased their net margins by 50 percent over average-performing facilities.
Walgreens is teaming up with Mental Health America, a nonprofit focused on the needs of those struggling with mental health issues, to launch a new initiative to increase mental health screenings and tie patients with more telehealth services.
An extra $73 billion was spent between 2010 and 2012 on brand name medications, according to a new study by JAMA Internal Medicine, and the practice of therapeutic substitution could help to drive down those costs, a new study suggests.
The company targets millennials, who have been at the forefront of change in other industries. Zoom is designed for an imaginary patient named Sarah, who is in her early thirties and wants to get her health care the same way she gets other services in her life -- quickly and efficiently.
Only 168 hospitals in the United States earned five stars in the latest Hospital Compare ratings from the Centers for Medicare and Medicaid Services, according to new data released last week.
A new study of the prevalence carbapenem-resistant enterobacteriaceae in 16 Washington, D.C. hospitals claims the dangerous, drug-resistant superbug is very present in area hospitals and healthcare facilities.
Starting June 9, terminally ill Californians with six months or less to live can request a doctor's prescription for medications intended to end their lives peacefully.
A new study by the CVS Health Research Institute found that home infusion care is safe, clinically effective and improves quality of life; and when it's compared to infusion care delivered in a hospital or clinic, it may also reduce healthcare costs.
1,900 women across the state were automatically transferred from the exchange to Medi-Cal since October, even though they were supposed to have the option to stay with Covered California.
Healthcare is top of mind for U.S. voters, with worries ranging from the fate of the Affordable Care Act to the out-of-pocket burden patients face in seeking medical care, according to a Kaiser Health Tracking Poll that examined the role of healthcare issues in the presidential election.