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Patient Engagement

By Jessica Davis | 04:00 pm | December 01, 2017
The CMS Administrator on Friday also opened up about her personal mission to give patients a voice -- and better access to the data they need.
By Susan Morse | 02:35 pm | November 30, 2017
Transportation to doctor's appointments and the pharmacy focuses on making sure MA members get needed care, medication for chronic conditions.
By Jeff Lagasse | 12:29 pm | November 30, 2017
Physicians often lack training on how to deal with patient requests, which can impact patient satisfaction survey results that help determine physician payment.
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By Change Healthcare | Change Healthcare | 10:19 am | November 13, 2017
The following are 10 ways providers can improve self-pay collection and communication at all three stages of patient contact: pre-service, point-of-service, and post-service.
By Jeff Lagasse | 12:42 pm | November 08, 2017
Kyruus report underscores the need for health systems to invest in their websites and digital strategies to attract and engage new patients online.
By Jonah Comstock | 11:54 am | November 07, 2017
New research determines that there are now 318,500 health-related consumer apps, yet most apps have been downloaded fewer than 5,000 times.
By Jeff Lagasse | 02:44 pm | October 16, 2017
Turns out talking with patients about their overall well being, as well as their medical symptoms, makes a huge difference.
By Beth Jones Sanborn | 05:08 pm | October 11, 2017
University Medical Center, Sunrise Hospital and Medical Center, Dignity Health-St. Rose Dominican will provide varying forms of aid.
By Jessica Davis | 05:16 pm | October 05, 2017
The average deal size for companies led by women CEOs was $31.4 million compared to $11.3 million for those with men CEOs in what is shaping up to be digital health's biggest year of investments.
By Jeff Lagasse | 02:33 pm | October 04, 2017
Healthcare organizations should optimize the care process as a strategic priority, rather than enhancing consumer experiences in one-off initiatives.