Quality and Safety

<p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:"Calibri",sans-serif">Better underwriting and pricing will make the market more consistent and insurable, says John Menefee of Travelers Bond and Specialty Insurance.</span></span></p>

<p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:"Calibri",sans-serif">The challenge is the administrative burden on providers because there are no agreed-upon standards and measures, say Inovalon SVPs Kristopher Volrath and Karly Rowe.</span></span></p>

<p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Artificial intelligence and machine learning can be applied to dense clinical data to outline the correct care path for an individual and then for populations, says John Gaines, VP of marketing at Cohere Health.</span></span></p>

<p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">In a collaboration with AT&T, the Cherish device is on when it's plugged in, with no app to download or password needed, says CEO and founder Sumit Nagpal.</span></span></p>

<p>Virtual reality device data has the ability to bridge gaps in the EHR, says Gita Barry, president of immersive healthcare at Penumbra.</p> <p> </p>

Satisfaction is particularly lacking in Gen Y and Gen Z, who give low customer service and communication scores.

Retail clinic claims volumes grew 200% from 2017 through 2022, mainly due to high usage during the pandemic.

Nurses and mental health staff suffered concussions, lacerations, contusions and sprains, the investigation found.

The highest levels of severe illness were reported by patients with a non-COVID-19-related diagnosis, with 41.7% presenting with a major illness.

The campaign will focus on a number of strategic areas, including safe staffing, working conditions and attracting bedside workers.