Telehealth

Monthly Update: HIMSS Media's Jonah Comstock recaps some of May's top healthcare stories, including an effort to boost COVID-19 vaccine via texts, alerts and even dating apps; Walmart's acquisition of MeMD; and a malware attack on Scripps.

The companies points to telehealth and virtual care as areas of vulnerability, and sees ransomware attacks as an ongoing threat.

The effective use of virtual care has potential to increase customer engagement, as well as build trust and promote brand advocacy.

One of the most dominant areas of demand for telehealth is mental health. PCHA Managing Director Rob Havasy and Cloudbreak Health CEO Jamey Edwards discuss the unique challenges and opportunities behavioral health presents for virtual care.

Susan Lucas Collins, global head of healthcare services at Twilio, says new technology is making healthcare safer and more accessible for patients.

Dr. Hans Kluge, WHO regional director for Europe, discusses the importance of universal health coverage and moving from a reactive to a preventative health system.

Xerox VP of Enterprise Consulting Services Mike Oren talks about the importance of communications in enhancing and personalizing the patient experience.

Biofourmis CMO Dr. Maulik Majmudar, developer of Halo at Amazon, says remote patient monitoring must become remote patient management.

In the series premiere of The Virtual Care Paradigm, Sherpaa founder Jay Parkinson lays out the advantages of asynchronous, tool-based virtual care over video visit telehealth in the series premiere of The Virtual Care Paradigm.

Meanwhile, Amwell and Caregility said they had deep rates of customer adoption of their telemedicine tools.