Telehealth
During the pandemic, health plans face a reduced ability to risk-adjust their members and close gaps in care.
Remote monitoring tech can help reach patients at home and reduce contact with COVID-19-positive patients, says Kuldeep Singh Rajput, CEO and founder of Biofourmis.
The plan is available at a lower premium than standard PPO plans, and offers a specialist referral process.
Reimbursement levels will go back to pre-coronavirus levels when the pandemic ends, but Congress may be pressured to make lasting change.
Though mental health professionals say they're mostly pleased with the rapid shift to phone or video services, most plan to return to in-person care once the dangers from COVID-19 have subsided.
By the end of March, 33% of behavioral health claims for Optum members were for a telehealth visit, compared to 2% prior to COVID-19.
Recent data breaches in digital health platforms have raised awareness for privacy protection and questions over who is responsible.
Consumer-centric healthcare means patients have access to their cost and data and are part of the discussions about their healthcare options.
Consumer-centric digital services could become the new norm, according to CEO and President Larry Merlo.
Cost sharing is being waived for in-network primary care, behavioral health and telehealth visits.