Billing and Collections
Inpatient length of stay went up 8.7% year-over-year but ER visits fell 15.5% and operating room minutes declined 12.2%.
Important factors include interactive voice response and email communication from the vendor denoting a patient's responsibility.
The agency is covering monoclonal antibody therapies at no cost for a broad range of providers and suppliers.
Contactless payment is now being used by nearly 80% of consumers worldwide for health and safety reasons.
AccessOne CEO Mark Spinner says as health systems face revenue cycle challenges due to COVID-19, delivering "patient-friendly" payment options is one key to maintaining margins.
When health systems have their staff manage revenue cycles, up to 25% of the day can be spent on repetitive tasks related to the revenue process.
Higher revenues through September were offset by rising expenses of 3.5% year-over-year, according to Kaufman Hall report.
The task force recommends providers engage in conversations about bills long before the post-discharge account resolution process.
In recent weeks several major drugmakers have stopped providing 340B pricing for safety net hospitals.
The programs are for coronary artery bypass grafting and shoulder replacements. They incentivize clinicians to improve patient care and lower costs.