Billing and Collections

While EHRs were implemented with the idea that they would reduce administrative costs, Harvard and Duke researchers found primary care services cost providers about $100,000 annually.

Billing process causes so much confusion that patients say they aren't 100 percent sure what they owe until the collections agencies call. Providers and payers must band together on smarter benefit design.

HIMSS18 presenters explain how Hackensack Meridian matches precision payment to precision medicine with an innovative approach to create 'lanes of care' that determine efficacy in terms of both cost and outcomes.

While MVA and workers' compensation claims are only a small percentage of a healthcare organization's total claims, they can amount to millions of dollars in annual revenue for many hospitals and secure higher reimbursement rates than commercial insurance.

The 3 to 5 percent of claims hospitals are tempted to give up on trying to collect can generate millions of dollars in what otherwise would be lost revenue.

One patient got a $3,660 bill for a 4-mile ride. Another was charged $8,460 for a trip from one hospital that could not handle his case to another that could. Still another found herself marooned at an out-of-network hospital, where she'd been taken by ambulance without her consent.

Better is among a new breed of start-ups trying to lead customers through the labyrinth of medical billing with a single app to submit claims.

The following are 10 ways providers can improve self-pay collection and communication at all three stages of patient contact: pre-service, point-of-service, and post-service.

Its new Insurance Checker feature seeks to ease a common pain-point: deciphering, understanding and verifying health insurance.

According to HFMA, 50 percent of American hospitals are now charging upfront fees for non-emergency visits to the emergency room.