Billing and Collections

Federal risk corridor payments no longer deemed collectible given recent court ruling.

Tool has helped Bellin Health close its reimbursement gap by about $2.2 million in one year.

Most health insurance doesn't cover infertility treatments; IVF can cost $15,000 to $20,000 each try.

Patients sometimes find an additional charge, generally between $30 and $200, tacked onto their bill for visiting overnight.

In lieu of fees, healthcare organizations will pay a percentage of the recovered funds to ERI.

For example, a communications management system records and indexes calls and conversations with patients from scheduling to face-to-face interactions.

St. Luke's Health System completely transformed the experience for patients, using analytics to better understand accounts and offering options such as longer term payment plans to patients who may need help paying down their balances.

Approximately three-quarters of healthcare and hospital systems ask for payment at the time services are provided.

The health system relied heavily in employee training, improved hiring guidelines and staff incentives to create the kind of culture needed to improve collections.

A host of healthcare experts from provider organizations, payers and technology vendors are set to speak.