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Billing and Collections

By Jennifer Zaino | 10:01 am | December 02, 2014
Patient experience is one component of value-based reimbursement, and hospital finance staff must be aware of the connection, and their role in contributing to the overall patient experience.
By Henry Powderly | 09:58 am | December 02, 2014
Viral hashtag campaigns aren't new, but it's not often you see groundswell campaigns about healthcare management topics.
By Henry Powderly | 10:51 am | November 26, 2014
Atlanta's Emory Healthcare will partner with payment financing firm CarePayment to create a flexible payment system as patients continue to be stretched thin by rising deductibles and out-of-pocket expenses.
By Henry Powderly | 08:07 am | November 25, 2014
More healthcare providers are outsourcing end-to-end revenue cycle management amid the change to value-based payment models, a new survey shows. Experts predict the market for RCM outsourcing will approach $10 billion by 2016.
By Rodney J. Moore | 10:21 am | November 17, 2014
As more new patients come into the healthcare system, savvy providers are seeing opportunities to develop better relationships with the hope that it will translate to greater bill collection success.
By Chris Nerney | 11:36 am | November 14, 2014
For many Americans, the ACA open enrollment period offers them an opportunity to have health insurance for the first time. But for hospitals and healthcare organizations, ACA open enrollments create financial and operational challenges.
By Anthony Brino | 08:56 am | November 04, 2014
Hospitals' struggle for financial sustainability continues and may be getting worse, as CFOs say information technology investments draw more resources than expected and threaten to crowd out other priorities.
By Jennifer Zaino | 12:28 pm | November 03, 2014
It's the rare hospital that has never experienced delays in receiving reimbursement as a result of clinical documentation coding snafus. But hospitals that don't make a serious stab at clinical documentation improvement (CDI) will be poised to take an even harder hit come October 2015, the start date for ICD-10 implementation.
By Anthony Brino | 07:01 pm | November 01, 2014
While some health systems are reluctant to publish prices without reforms of insurance practices and proper context for patients, some are trying to embrace transparency as a new model. Washington State's Everett Clinic is one of those pioneers.
By Frank Irving | 12:36 am | October 29, 2014
It's never been more difficult for healthcare providers to collect payment for services provided. These recommendations will help you get the most from your efforts and avoid costly mistakes.