Patient Engagement

When COVID-19 hit New York City, the value of telehealth - especially for some vulnerable people who otherwise struggled to safely access services - became clear.

Remote patient monitoring and hospital in the home play big roles in the evolving delivery of healthcare, says Connect America CEO Janet Dillione.

The global health service company has launched a region-specific offering aimed at "SMEs, corporates and government organisations" within the country.

Global Health Literacy Academy Director Kristine Sørensen describes what empowering patients in the digital age looks like and why self-management in health is key to sustainable healthcare.

Insurers should be mandated to continue to waive inpatient out-of-pocket costs, report says.

About half of the leaders surveyed identified this lack of vision as an impediment to these ongoing digital transformation initiatives.

There was no direct link between low-value care exposure and favorable patient ratings.

Healthcare costs for a hypothetical family of four in 2020 were $26,078, compared to $27,233 in 2019.

The effective use of virtual care has potential to increase customer engagement, as well as build trust and promote brand advocacy.

One of the most dominant areas of demand for telehealth is mental health. PCHA Managing Director Rob Havasy and Cloudbreak Health CEO Jamey Edwards discuss the unique challenges and opportunities behavioral health presents for virtual care.