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Patient Engagement

By Susan Morse | 01:45 pm | May 05, 2020
Cost sharing is being waived for in-network primary care, behavioral health and telehealth visits.
By Jeff Lagasse | 02:31 pm | May 01, 2020
There's a crucial difference between patient satisfaction and patient loyalty, and understanding it can yield better retention.
By Jeff Lagasse | 12:16 pm | April 29, 2020
Even when asked to suspect themselves infected, 9% would still avoid treatment, suggesting gaps in coverage or poor finances.
By Jeff Lagasse | 11:22 am | April 28, 2020
Consumers may take a more active role in managing health and participating in a system that is essentially being remade.
The Brave Heart Fund is starting with seed funds of $25 million with the goal to raise at least $100 million.
By Jeff Lagasse | 03:25 pm | April 23, 2020
Attracting new business meant moving away from tried-and-true marketing initiatives and devising something more modern and personal.
By Jeff Lagasse | 10:56 am | April 22, 2020
Health pros saw the benefits of leveraging patient information to enhance the prescribing process with greater automation and transparency.
By Jeff Lagasse | 02:19 pm | April 20, 2020
Patient Engagement efforts could go further to ensure that patients with cognitive challenges receive the care they need.
By Susan Morse | 09:51 am | April 15, 2020
The population health initiative for Medicare Advantage members is a personal check-in on health and well-being and any food, housing or transportation issues.
By Susan Morse | 09:55 am | April 09, 2020
Walgreens Find Care now includes a COVID-19 risk assessment powered by Microsoft Healthcare Bot on Microsoft Azure.