Patient Engagement

Predictive analytics and natural language processing have helped the system improve readmission, utilization and quality metrics.

With the help of natural language processing and predictive capabilities, UVA has forged community partnerships during a time of need.

In their HIMSS20 Digital session, privacy policy experts Deven McGraw and Jodi Daniel offer a deeper look at digital patient-access, the APIs that enable it - and the mistakes healthcare organizations make when providing medical records.

Insurers will be issuing a total of about $2.7 billion in refunds, estimates the Kaiser Family Foundation.

Pointing data-gathering efforts in the right direction holds the potential to deliver better value-based care.

Patients want access to everything, according to focus groups interviewed by the Pew Charitable Trusts.

Patients were cancelling their non-COVID-19 appointments to avoid the virus. The medical group went from six to 1,500 daily telehealth visits to tend to regular care needs.

Both the airline and the hospital system need to develop trust to be able to say, "It's safe to come back."

From delaying care to avoiding urgent care and walk-in clinics, consumer behavior is changing as the pandemic continues.

The overall satisfaction score for commercial health plans was 719 on a 1,000-point scale, among the lowest of all industries evaluated by J.D. Power.