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Patient Engagement

By Jeff Lagasse | 11:44 am | December 31, 2019
The accuracy of drug disposal information was all over the map, depending largely on whether the call was fielded on a weekday or a weekend.
By Jeff Lagasse | 03:59 pm | December 30, 2019
In all, roughly two in three Americans said their health was "excellent" or "very good," and about a quarter said it was "good."
By Jeff Lagasse | 10:35 am | December 30, 2019
The goal of the initiative is to improve patient experience and access while reducing costs.
By Mike Miliard | 11:01 am | December 27, 2019
Rita Khan, who comes to the health system from UnitedHealthcare, will guide digital strategy and spearhead the launch of Mayo's new Center for Digital Health.
By Jeff Lagasse | 03:08 pm | December 20, 2019
The polarizing effects of a disappointing patient experience are more dangerous to medical practices than other businesses.
By Jeff Lagasse | 11:13 am | December 20, 2019
Most consumers say providers' willingness to share price information prior to service is a critical factor in determining where to seek care.
By Susan Morse | 09:39 am | December 20, 2019
A digital option allows members to switch to PillPack directly from their Blue Cross MyBlue member app or website.
By Jeff Lagasse | 12:02 pm | December 18, 2019
Yang's proposal eschews Medicare For All in favor of a plan that focuses more on lowering costs and expanding coverage.
By Jeff Lagasse | 08:50 am | December 18, 2019
When physicians bill out of network it means possible unexpected medical bills, undercutting the functioning of healthcare markets.
By Susan Morse | 03:17 pm | December 17, 2019
Insurers are increasingly getting into provider care as a way to reach members, integrate care, and lower costs.