Patient Engagement
Online reviews matter about as much as what an older person hears from family and friends through word of mouth.
What's more, 30-day mortality and readmission rates stayed largely the same at acquired facilities.
The accuracy of drug disposal information was all over the map, depending largely on whether the call was fielded on a weekday or a weekend.
In all, roughly two in three Americans said their health was "excellent" or "very good," and about a quarter said it was "good."
The goal of the initiative is to improve patient experience and access while reducing costs.
Rita Khan, who comes to the health system from UnitedHealthcare, will guide digital strategy and spearhead the launch of Mayo's new Center for Digital Health.
The polarizing effects of a disappointing patient experience are more dangerous to medical practices than other businesses.
Most consumers say providers' willingness to share price information prior to service is a critical factor in determining where to seek care.
A digital option allows members to switch to PillPack directly from their Blue Cross MyBlue member app or website.
Yang's proposal eschews Medicare For All in favor of a plan that focuses more on lowering costs and expanding coverage.