Patient Engagement

Benefit design would lessen impact of high-deductible plans, AMA says.

The findings underscore the need for health systems to address issues of implicit biases and to diversify the physician workforce.

Patients tend to trust reviews, while physicians don't, and the physicians just may be right.

AccessOne CEO Mark Spinner says as health systems face revenue cycle challenges due to COVID-19, delivering "patient-friendly" payment options is one key to maintaining margins.

As part of the new Patient Experience Digital Series, two clinicians explain how a virtual care model is helping more compassionately treat patients in their home communities while improving the provider experience.

UnitedHealth Group has announced a living donor program to give $12,000 to individuals who provide organs to one of its employees.

Telehealth Connection TV: Dr. Karen Abrashkin, medical director of Northwell Health's House Calls program, says virtual care tools have allowed providers at Northwell Health to connect with senior patients in their own homes.

The proper medical coding can make all the difference in reimbursement, says TRUSTED i10 Senior CDI Consultant Angela Jordan.

Nationwide Children's Hospital CMIO Dr. Jeffrey M. Hoffman says the explosion of telehealth, videoconferencing and digital tools generally has been essential during COVID-19.

Starting in 2023, the rule will require health plans to offer an online shopping tool to give out-of-pocket estimates for 500 of the most shoppable services.