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Patient Engagement

By Jeff Lagasse | 02:22 pm | November 14, 2018
Patients all too often read unreliable sources of medical information and assume the worst-case scenario.
By Beth Jones Sanborn | 12:03 pm | November 13, 2018
Case study: Revised paper statements and new digital patient portal drove a 38% improvement in self-pay collections, a 21% reduction in cost-per-dollar collected and patient satisfaction rose from 28% to more than 50%.
By Jeff Lagasse | 11:24 am | November 13, 2018
Yelp reviews could help bridge a knowledge gap, and also help providers hone in on new focus areas to improve patient care, study says.
By Susan Morse | 01:30 pm | November 12, 2018
The collaboration with Happify Health and iPrevail is being offered to employers starting in 2019.
By Beth Jones Sanborn | 11:23 am | November 09, 2018
Of more than 2,600 hospitals graded, a total of 32 percent earned A's, 24 percent earned B's, 37 scored C's, 6 percent got D's and just under 1 percent received an F.
By Jeff Lagasse | 10:50 am | November 06, 2018
Between 2005 and 2016, only 21 percent of hospitals substantially improved their clinical work environments; most made no improvements.
By Beth Jones Sanborn | 02:22 pm | November 05, 2018
From an informative interactive website to a "boots on the ground" approach in Philadelphia, providers want to make sure patients make their voices heard.
By Jeff Lagasse | 11:47 am | November 02, 2018
Social determinants are important to track and can lead to improved finances, but there need to be better and more consistent methods of tracking.
By Jeff Lagasse | 03:53 pm | November 01, 2018
The healthcare system could save $10 billion annually if Type 2 sufferers used dietary changes to reduce HbA1c levels by 1 percent.
By Jeff Lagasse | 11:16 am | November 01, 2018
Their concerns may impact their vote, as the annual enrollment period overlaps with the midterm elections taking place on Tuesday.