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Patient Engagement

By Beth Jones Sanborn | 03:35 pm | September 17, 2018
UH Care Continues tool uses a logistics technology platform to support patients in transitioning out of the hospital, identifying at-risk patients and facilitating appropriate solutions.
By Beth Jones Sanborn | 04:59 pm | September 14, 2018
Led by Society to Improve Diagnosis in Medicine, project seeks to improve accuracy, quality of medical diagnoses to thwart patient harm.
By Susan Morse | 03:04 pm | September 14, 2018
The winning technology developer will receive $10,000 to create a digital solution to connect community health workers, payers and providers.
By Susan Morse | 05:00 pm | September 12, 2018
Agency says navigators are required to give consumers information on association and short-term insurance, as well as ACA qualified health plans.
By Jeff Lagasse | 03:12 pm | September 12, 2018
Confusion over navigating the complex healthcare system translates into a significant customer-service cost burden for insurers.
By Jeff Lagasse | 12:14 pm | September 11, 2018
As patients turn to Facebook Google and Yelp to learn about hospitals, healthcare executives should understand the implications.
By Jeff Lagasse | 11:33 am | September 07, 2018
Visits to the emergency room to treat low-acuity conditions decreased by 36 percent; Use of non-emergency room centers increased by 140 percent.
By Jeff Lagasse | 01:36 pm | August 31, 2018
When asked, 86 percent said insurance companies are "very" or "somewhat" responsible, while 82 percent said hospitals were "very" or "somewhat" responsible.
By Beth Jones Sanborn | 12:07 pm | August 30, 2018
Online health information and provider reviews were most used, and providers, payers need to be prepared to prove a patient's health information will be safe with them.
By Jeff Lagasse | 11:59 am | August 30, 2018
It's possible to move beyond a one-size-fits-all approach to hospital ratings and toward one that takes into account individual needs and preferences.